Black Friday Sale - FAQ's
Tell me about the Black Friday Sale?
Hi! 🖤
We’re running an 8-hour Black Friday Flash Sale with a flat ₹500 OFF sitewide — valid during two windows only:
⏰ 8: 30 AM – 12: 30 PM
⏰ 8: 00 PM – 12: 00 AM
The discount applies automatically at checkout.
A quick note: This is a flash sale, so no returns, and exchanges are allowed only on full-price items.
Let me know if you want help picking something!
Can I return if it doesn’t fit?
Hi! Thank you for checking ❤️ For the Black Friday Flash Sale, returns are not available due to the additional ₹500 discount.
However, if your item was a full-price product, we offer a one-time exchange.
Sale/discounted items are final sale and not eligible for exchanges or returns.
Happy to help you with size guidance before you place your order!
Can I exchange it if the size doesn’t fit?
Hi! Absolutely, we can help you with sizing 😊
For the Black Friday Flash Sale:
-
Full-price items: Eligible for one-time exchange.
-
Already discounted items: No exchange / no return, as these are final sale with the additional ₹500 off.
If you’d like, I can help confirm the right size so you don’t have to worry.
I ordered from the sale, but I want to exchange the size?
Hi! Thank you for shopping with us ❤️
Items that were already discounted and purchased during the Black Friday Flash Sale become final sale, so we’re unable to process exchanges or returns on those styles.
I know that’s not ideal — if you’d like, I can recommend a similar piece in your size for next time!
I want to exchange my full-price item bought during the sale?
Hi! Sure, we can help 😊
Since your product was a full-price item, it is eligible for a one-time exchange, even though it was purchased during the flash sale.
You can create an exchange request here: <Insert Link>
We’ll take it forward from there!
Which products can be exchanged during the sale?
Hi! Thank you for asking 🤍
During our Black Friday Flash Sale:
✔ Full-price items: Eligible for one-time exchange
✘ Already discounted items: Not eligible for exchange or return
✘ No returns on any order placed during the flash sale
If you want, please share the product you’re looking for I can check which category your selected product falls into.
I tried checking out but the discount didn’t apply?
Hi! So sorry you missed it 🖤
The Black Friday flat ₹500 OFF is valid only during the flash windows:
⏰ 8: 30 AM – 12: 30 PM
⏰ 8: 00 PM – 12: 00 AM
Outside these hours, the automatic discount turns off.
Do I need a code?
Hi! No code needed 😊
The flat ₹500 OFF applies automatically at checkout during the flash sale windows.
Just add to cart and it updates instantly!
I placed an order during the sale but didn’t get confirmation.
Hi! Thank you for shopping with us! 🖤
Your order should arrive shortly — sometimes confirmation emails take a few minutes due to high traffic during the flash sale.
If you don’t see it in the next 5 minutes, the screenshot of your payment or the item you were looking for and the size you’d want and we’ll check it right away.
Why aren’t returns allowed for this sale?
Hi! I understand your concern 🤍
Because the Black Friday Flash Sale offers an additional flat ₹500 OFF across the website (including new launches and existing discounts), we’re keeping it as a no-return event.
However, full-price items are still eligible for a one-time exchange, so sizing is taken care of.
If you'd like sizing help before placing an order, I’m here for you!
